Privacy Policy

This policy, together with our Terms of Use, sets out the basis on which 1Reason Pty Ltd of Unit 301, 364 Canterbury Road, Canterbury NSW 2193, Australia (ABN 96 625 076 888) (together with our holding company, collectively called “1Reason Pty Ltd” or “we”) collects personal information from you and how we process such data.

We are committed to collecting and holding Personal Information in accordance with the requirements of the Australian Privacy Principles (“APPs”) under the Privacy Act 1988 (Cth) (the “Privacy Act”).

By visiting our website www.1Reason.com.au (our “Site”) you accept and consent to the practices set out below.

1 Collection of information
1.1 For the purposes outlined in Clause 2, we may collect and process the following information about you:

(a) Information you give us – information that you provide us (which may include your name, address, email address, telephone number, credit card information and other personal description) by filling in forms on our Site, or by corresponding with us (by phone, email or otherwise), for example:

(i) when you report any problem to us;
(ii) when you use certain features on our Site;
(iii) request any support from us; or
(iv) complete any survey or questionnaire we send you.

(b) Information we collect about you – information automatically collected when you visit our Site, for example:
(i) technical information including the Internet protocol (IP) address used to connect your computer to the Internet, your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

(ii) information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs), methods used to browse away from the page, and any phone number used to call our customer service number; and

(c) Information we receive from third parties – We work with third parties and we may receive information about you from them, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

1.2 We only retain personal information for so long as it is necessary. Personal information may be archived as long as the purpose for which the personal information was used still exists or we are otherwise required by law to retain the personal information.

2 Uses made of the information

2.1 We use information held about you for the following purposes:
(a) providing, improving and developing our services;
(b) researching, designing and launching new features or products;
(c) presenting content and information in our Site in the most effective manner for you and for the device you use;
(d) providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to;
(e) complying with laws and regulations applicable to us in or outside Australia;
(f) responding or taking part in legal proceedings, including seeking professional advice;
(g) for direct marketing purposes (please see further details in Clause 2.2 below);
(h) communicating with you and responding to your questions or requests; and
(i) purposes directly related or incidental to the above.

2.2 We intend to use your personal information in direct marketing (i.e. offering or advertising products or services by sending the relevant information directly to you). We require your consent specifically for this purpose and you may opt out any time by contacting us by using the contact details provided below in Clause 10. For the purpose of this Clause:

(a) the personal information that may be used in direct marketing are those that you provide to us or we collect from you under Clause 1.1 above;
(b) the type of services or products that may be offered or advertised will be Construction Procurement Services;
(c) the relevant information may be sent to you by Email, sms, telephone, mail;
(d) you may opt out any time by contacting us in writing.

3 Disclosure of your information

We may disclose your personal information for the purposes described in this privacy policy to:

(a) any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries;

(b) personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services (for example staff engaged in the provision of support services);

(c) our overseas offices, affiliates, business partners and counterparts (on a need-to- know basis only);

(d) persons under a duty of confidentiality to us;

(e) persons to whom we are required to make disclosure under applicable laws and
regulations in or outside Australia; or

(f) actual or proposed acquirers of, or investors in, our business (or a substantial part thereof) undefined.

4 Cookies
4.1 Our Site uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

4.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree to the use of cookies. Cookies contain information that is transferred to your computer’s hard drive.

4.3 We use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Site or a partner site that uses our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session). We may also use cookies to enable us to collect data that may include personal information. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this privacy policy.

4.4 We use the following cookies:
(a) Strictly necessary cookies – These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

(b) Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

(c) Functionality cookies – These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

(d) Targeting cookies – These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the information displayed on it more relevant to your interests.

4.5 You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do so, you may not be able to access all or parts of our Site.

4.6 We may use third-party web services on our Site. The service providers that administer these services use technologies such as cookies (which are likely to be analytical/performance cookies or targeting cookies), web server logs and web beacons to help us analyse how visitors use our Site and make the information displayed on it more relevant to your interests. The information collected through these means (including IP addresses) is disclosed to these service providers. These analytics services may use the data collected to contextualise and personalise the marketing materials of their own advertising network.

5 Third party sites
Our Site or our communication with you may from time to time contain links to third party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites to understand your rights. We accept no responsibility or liability for any practices of third party websites.

6 Security
6.1 All information you provide to us is stored on our secure servers.
6.2 We restrict access to personal information to our employees, service providers and contractors on a strictly need-to-know basis and ensure that those persons are subject to contractual confidentiality obligations.

6.3 We review our information collection, storage and processing practices from time to time to guard against unauthorised access, processing or use.

6.4 Please note however, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

7 Your rights
7.1 You have the right to:
(a) check whether we hold personal information about you;
(b) access any personal information we hold about you; and
(c) require us to correct any inaccuracy or error in any personal information we hold about you.

7.2 You can request access to, and the correction of, your personal information by contacting us using the contact details provided below in Clause 10. Please include your name, email address and/or telephone number and describe your request.

7.3 The provision of access to personal information under Clause 7.1(b) may be subject to an administrative fee to meet our cost in processing your request.

8 Changes to our Privacy Policy
We may amend this policy from time to time by posting the updated policy on our Site. We encourage you to check our Site periodically to ensure that you are aware of our current privacy policy. By continuing to use our Site after the changes come into effect means that
you agree to be bound by the revised policy.

9 Making a complaint
If you think we have breached the Privacy Act or the Australian Privacy Principles, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the contact details provided below in Clause 10. Please include your name, email address and/or telephone number and describe your complaint. We will acknowledge receipt of your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

10 Contact us
If you have any questions, comments or requests regarding personal information, please address to:
1Reason Pty Ltd, 301/364 Canterbury Road, Canterbury NSW 2193, 0450150913, info@numberonereason.net

Last updated: 1 August 2019

Terms Of Use

1 These terms
1.1 These terms of use (the “Terms of Use“) govern your use and access to our services, including our website(s), our application(s), our application programming interfaces (APIs), our notifications and any information or content appearing therein (collectively our “Platform”).

1.2 By accessing or using our Platform, you agree to these Terms of Use which include our Privacy Policy (available at www.1Reason.com.au) regardless of whether you are a paying user or a non-paying visitor. If you are using our Platform as a representative of an entity, you are agreeing to these Terms of Use on behalf of that entity.

1.3 You should immediately cease using our Platform if you do not agree to these Terms of Use.

1.4 In these Terms of Use, “us”, “we” and “our” means 1Reason Pty Ltd (ABN 96 625 076888).

2 About us and how to contact us

2.1 For any questions or problems relating to our Platform, our products or services or these Terms of Use, you can contact us by telephoning our customer service team at +61 450 150 913, emailing us at info@numberonereason.net or writing to us at 301/364 Canterbury Road, Canterbury NSW 2193.

2.2 When we use the words “writing” or “written” in these Terms of Use, this includes emails.

3 Changes to terms
We may amend these Terms of Use and/or our Platform from time to time and without notice. The most up-to-date Terms of Use will be made available on our Platform. By continuing to use our Platform and our services after the changes come into effect, you agree to be bound by the revised Terms of Use. However, we do not undertake to keep our Platform updated and we are not liable to you or anyone else if errors occur in the information on our Platform or if that information is not up to date.

4 Availability of our services

4.1 We are constantly changing and improving our Platform and the products or services we provide. We may from time to time change or discontinue any of the products or services we offer, or add or remove functionalities or features, and we may suspend or stop certain products, services, functionalities or features altogether. If we discontinue certain products, services, functionalities or features, we will give you advance notice where reasonably possible.

4.2 We may release products, services, functionalities or features that we are still testing and evaluating. We will label such services as “beta”, “preview”, “early access” or “trial” or any words or phrases with similar meanings. You understand that these beta services are not as reliable as other products or services we offer.

4.3 We reserve the right to limit your use of our Platform and the services we provide, including the right to restrict, suspend or terminate your use and/or access to our Platform at any time without notice, including but not limited to, if we believe you are in breach of these Terms of Use or are misusing our Platform or any services we provide. We will not be responsible for any loss, cost, damage or liability that may arise as a result of limiting your use of our Platform and the services we provide.

4.4 We try our best to ensure that our Platform is always available, but we do not guarantee that the operation of or access to our Platform will be uninterrupted or continuous. Our Platform may be interrupted for maintenance, repairs, upgrades, network or equipment failures.

4.5 You are responsible for configuring your information technology, computer programmes and platform or system in order to access our Platform. We do not guarantee that our Platform will be free from bugs or viruses.

5 Use of the platform
5.1 You must comply with the Acceptable Use Policy and all applicable laws and regulatory requirements, including privacy laws and intellectual property laws in using or accessing the Platform.

5.2 We grant you a personal, worldwide, royalty-free, non-assignable, non-transferrable, non-sublicensable, non-exclusive and revocable licence to access and use our Platform, including any software or application, as part of the services we offer. This licence is for the sole purpose of enabling you to use and enjoy the benefit of our Platform as provided by us and in the manner as permitted by these Terms of Use. Any reproduction or redistribution of this Platform is prohibited.

5.3 This licence to use our Platform will terminate if you do not comply with these Terms of Use or other additional terms or conditions imposed by us from time to time.

6 Your rights
6.1 You retain your rights to any information or content you submit, post, or display on or through the Platform (“Your Content”). By submitting, posting, or displaying such content, you grant, and represent and warrant that you have all rights necessary to grant, us a worldwide, non-exclusive, royalty-free licence (with the right to sublicense) to use, process, copy, reproduce, adapt, modify, publish, transmit, display, and distribute your Content in any and all media or through any distribution channels (now known or later developed), subject to applicable provisions in our Privacy Policy.

6.2 You are responsible for your use of Your Content and any consequences thereof, including any consequences of the use of Your Content by other users or third parties. We are not responsible or liable for any use of Your Content, nor the use of any content or information submitted or posted by other users or visitors.

6.3 You warrant that Your Content is not and will not infringe rights of any third parties and that you hold all the necessary rights, power and authority to satisfy your obligations with regard to Your Content under these Terms of Use.
6.4 If you believe your intellectual property rights have been infringed, please contact us by writing to us at 301/364 Canterbury Road, Canterbury NSW 2193.

6.5 If we allow you to post any information on our Platform, we have the right to take down this information at our sole discretion and without notice.

7 Our rights
7.1 All intellectual property rights subsisting in the Platform or the products or services we provide belong to us or have been lawfully licensed to us. All rights under applicable laws are hereby reserved.

7.2 We may (at our discretion but we are not obliged to) review content or information submitted or posted by users on our Platform. We reserve the right to remove any content which we consider to be offensive, harmful, deceptive, discriminatory, defamatory or otherwise inappropriate or misleading, or content that we believe may be infringing the rights of third parties. We do not endorse or support any views expressed by any users on our Platform.

7.3 Our name “1Reason Pty Ltd” and our marks and logos are our trade marks (be it registered or unregistered) and may not be used without our express prior written consent.

8 Feedback

8.1 We value and welcome feedback on our Platform. You agree that we are free to use, disclose, adopt and/or modify any feedback and any information (including any ideas, concepts, proposals, suggestions or comments) provided by you to use in connection with our Platform or any products or services we offer, without any payment to you.

8.2 You hereby waive and agree to waive any rights to claim for any fees, royalties, charges, or other payments in relation to our use, disclosure, adoption, and/or modification of any of your feedback. You further acknowledge that, by acceptance of your feedback, we do not waive any rights to use similar or related ideas previously known to us, developed by us or obtained from sources other than you.

9 Disclaimers

9.1 To the fullest extent permitted by law, including the Australian Consumer Law, we (including our holding company(ies), subsidiaries, affiliates, directors, officers, employees, agents, representatives, partners, and licensors (collectively, “Our Entities”)) make no representations or warranties about the Platform and any products or services we offer, including but not limited to warranties or representations that that the information or content you find on the Platform is always accurate, truthful, complete, and up-to-date, that access will be uninterrupted, error-free or free from viruses, or that the Platform will be secure. You must take your own precautions to ensure that whatever you select for your use from our Platform is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

9.2 Our Entities are not responsible for the conduct of or any content or information submitted or posted by any user of the Platform (whether online or offline).

10 Limitation on liabilities

10.1 To the fullest extent permitted by law, including the Australian Consumer Law, Our Entities exclude all liability in connection with or arising out of the provision of the Platform or any materials or information contained on the Platform in respect of the accuracy,completeness, fitness for purpose or legality of any information accessed using the Platform.

10.2 To the fullest extent permitted by law, including Australian Consumer Law, Our Entities are not liable to you or others for:

(a) any indirect, incidental, special, exemplary, consequential, or punitive damages; or

(b) any loss of data, business, opportunities, reputation, profits, or revenues,
relating to the use of our Platform or any products or services we offer, or as a result of the inaccessibility of our Platform or the materials contained on our Platform being incorrect, incomplete or not up-to-date.

10.3 We do not exclude or limit our liability to you where it would be illegal to do so. This includes any of our liability for fraud or making fraudulent misrepresentation in operating the Platform.

10.4 In some countries or jurisdictions you may have additional legal rights as a consumer. In such cases, nothing in these Terms of Use limit your legal rights as a consumer that may not be waived by contract.

10.5 Other than the types of liabilities that we cannot limit by law, the liabilities of Our Entities to you (in aggregate) shall in no circumstances exceed:

(a) in the case of products, the replacement of the products or the supply of equivalent products, the repair of the products, the payment of the cost of replacing the products or of supplying equivalent products, or the payment of the cost of having the products repaired; or

(b) in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.

10.6 Our Platform may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content of those linked websites and have no control over or rights in those linked websites.

11 Your representation

11.1 Our Platform is not intended for and may not be used by minors. By using our Platform, you represent that you are an adult and that you are able to legally enter into contractual agreements.

11.2 If you are using the Platform on behalf of an entity, by using the Platform you represent that you have the necessary rights and authority to agree to these Terms of Use on behalf of that entity.

12 Indemnity

12.1 You agree to indemnify and hold Our Entities harmless from and against all liabilities, damages, claims, costs (including legal fees and costs), and expenses in connection with or arising from (i) your breach of these Terms of Use, (ii) your use of our Platform and/or (iii) any misrepresentation made by you.

12.2 You also agree to fully co-operate with us in the defence or settlement of any claim in relation to or arising out of your use of Platform.

13 Termination

13.1 These Terms of Use will continue to apply until terminated by either you or us as follows.

13.2 You may stop using the Platform at any time by deactivating your account.

13.3 We reserve the right to suspend or terminate your access to our Platform, for any reason, including if we reasonably believe:

(a) you are in serious or repeated breach of these Terms of Use (including a prolonged failure to settle any payment);

(b) you are using the Platform in a manner that would case a real risk of harm or loss to us, other users, or the public;

(c) we are requested to do so by government or regulatory authorities or as required under applicable laws, regulations or legal processes; or

(d) our provision of the Platform to you is no longer possible or commercially viable.

13.4 Upon termination of your access, these Terms of Use will also terminate except for Clauses 1 to 17.

13.5 Where we consider necessary or appropriate, we will report any breach of these Terms of Use to law enforcement authorities.

14 Entire agreement

14.1 These Terms of Use constitute the entire agreement between any user and us in relation to the subject matter of these Terms of Use. These Terms of Use supersede and extinguish all other agreements, promises, assurances, warranties, representations and understandings between any user and us, whether written or oral, in relation to the use of or any transactions on the Platform.

14.2 You acknowledge that you will have no remedies in respect of any statement,
representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms of Use.

15 Other important terms
15.1 These Terms of Use and any rights and licences granted under them, may not be transferred or assigned by you, but may be assigned by us without restriction.

15.2 If any provision of these Terms of Use is or becomes invalid, illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision will be deemed deleted. Any modification to or deletion of a provision under this clause will not affect the validity and enforceability of the rest of these Terms of Use.

15.3 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms of Use, or if we delay in taking steps against you in respect of your breach of these Terms of Use, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

16 Contact
If you have any question about these Terms or the Acceptable Use Policy, please contact us by info@numberonereason.net.

17 Governing law and jurisdiction
These Terms will be governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of courts exercising jurisdiction in New South Wales sitting in Sydney, Australia.

Acceptable Use Policy
As part of these Terms of Use, you agree not to misuse the Platform or help anyone else to do so. For example, you agree not to do any of the following in connection with the Platform:

(a) use our Platform for unlawful or unauthorised purposes;

(b) re-sell or attempt to benefit in a commercial fashion from any data, content or information available on the Platform;

(c) probe, scan, or test the vulnerability of any system or network;

(d) breach or otherwise circumvent any security or authentication measures or service use limits;

(e) access, tamper with, or use non-public areas or parts of the Platform;

(f) interfere with or disrupt any user, host, or network, for example by sending a virus, trojan, worm, logic bomb, or any other material that is malicious or technologically harmful, overloading, flooding, spamming, or mail-bombing any part of the Platform, or by scripting the creation of any content in such manner as to interfere with or create an undue burden on the Platform;

(g) reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Platform or any related technology that is not open source;

(h) access, search, or create accounts for the Platform by any means (automated or otherwise) other than our publicly supported interfaces (for example, “scraping” or creating accounts in bulk) or attempt to do so;

(i) send unsolicited communications, promotions or advertisements, or spam;

(j) forge any TCP/IP packet header or any part of the header information in any email;

(k) send altered, deceptive, or false source-identifying information, including “spoofing” or “phishing”;

(l) conduct surveys, contests, or pyramid schemes, or promote or advertise products or services without appropriate authorisation;

(m) abuse referrals or promotions;

(n) post, publish, upload, display, distribute, or share non-authorised material including,but not limited to, material that is, in our opinion, likely to cause annoyance, or which is unlawful, inappropriate, profane, pornographic, obscene, indecent, libelous, defamatory, abusive, racist, threatening or knowingly false, and/or that infringe intellectual property rights;

(o) violate the letter or spirit of these Terms of Use;

(p) violate applicable laws or regulations in any way; or

(q) violate the privacy or infringe the rights of others.

Last updated: 1 August 2019